The delivery fee is £10 within the United Kingdom, regardless of the order value.

We currently deliver to most of England, Wales and much of Scotland. You can check by postcode whether your address is covered.

The minimum order amount is £30. We cannot process smaller orders.

Registration is not required, but as a registered customer you can track your orders and reorder previous items more easily.

You can pay cash on delivery, and online by card or via PayPal.

Orders are usually delivered on the Sunday following placement. We will notify you by email of the exact time.

Please contact our support within 24 hours and we will resolve the issue quickly.

We do not currently have an official mobile app, but our website is fully mobile-friendly, so it is easy to use on a phone.

You can reach us via the contact form, our Facebook page or by email: info@karpatia.uk

Yes, we send an automatic confirmation email to the address you provide.

Yes! Our selection includes favourites from both countries — meats, bakery, dairy and pantry goods.

Yes, if the order has not yet been processed. In that case, please message our support.